In the dynamic world of essential oil packaging, ensuring product integrity and user satisfaction is of utmost importance. Recently, we encountered a significant challenge that required our team's expertise and dedication to resolve. A Korean customer using our BLPM-10ml glass roller bottles for essential oil filling experienced an unexpected issue - the ball fell off during use.
The customer, being highly meticulous, took the initiative to conduct in-depth tests on the inner diameter, outer diameter parameters, and reaction time of the inner plug. Their findings were astonishing: the inner plug was reacting with the essential oil, leading to the detachment of the ball. Equipped with a detailed test report, the customer promptly engaged with our engineers, sales team, and responsible personnel on-site to seek a solution.
Our team wasted no time in addressing this critical concern. Engineers immediately began analyzing the data and drawing up potential solutions on the spot. Through comprehensive discussions and a thorough understanding of the chemical properties of the essential oil and the materials used in the bottle components, we were able to confirm that the root cause of the problem was indeed the reaction between the inner plug and the essential oil, which had compromised the integrity of the ball's attachment.
To rectify the situation, our engineers proposed a series of innovative solutions. After careful consideration and multiple rounds of verification, we arrived at a design modification that would not only prevent the reaction but also enhance the overall durability and functionality of the roller bottle. We presented these solutions to the customer, who was actively involved in the decision-making process. After a thorough review and approval from the customer, we swiftly arranged for mold opening to implement the new design.
The next phase involved rigorous testing and verification. For an entire month after the successful mold production, we subjected the new roller bottles to a battery of tests, simulating various real-world usage scenarios. The results were highly satisfactory - the ball remained firmly in place, and there were no signs of detachment, even after extended and repeated use. This new inner plug design had proven to be a reliable solution, specifically tailored to meet the unique demands of essential oil products.
Now, we are pleased to announce that this improved inner plug, which has been thoroughly tested and proven effective, is suitable for most essential oil products. We are confident in recommending this solution to similar customers who may have faced or are at risk of facing similar issues with their essential oil packaging. Our commitment to quality and customer satisfaction drives us to continuously innovate and improve, ensuring that our products not only meet but exceed industry standards.
If you have any questions or require further information regarding our BLPM-10ml glass roller bottles or the new inner plug solution, please do not hesitate to contact us. Our dedicated team is always ready to assist you in finding the best packaging solutions for your essential oil products.
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